Privacy Policy

Effective Date: 3-13-2025

At Sinenhlanhla Jama’s official website (referred to as “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information gathered from visitors (“you” or “your”) when you access or interact with our website, including when you subscribe to our newsletter, make a purchase, or contact us directly.

By using this website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both Personal Information and Non-Personal Information:

  • Personal Information: Name, email address, billing and shipping address, phone number, and payment details (processed securely through third-party providers).
  • Non-Personal Information: Browser type, device type, pages visited, and other analytical data collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Send you email updates, newsletters, and promotional offers (with your consent).
  • Respond to your inquiries and customer service requests.
  • Improve the website’s content, functionality, and user experience.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties.
We may share information with:

  • Service providers (payment processors, email marketing platforms) who help us run the website and deliver services, under strict confidentiality agreements.
  • Legal authorities, if required by law, or to protect our rights or the rights of others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, understand how you interact with our website, and offer you personalized content.
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, disabling cookies may limit some functionality of the site.

5. How We Protect Your Information

We implement security measures, including SSL encryption, secure payment gateways, and access controls, to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access and review the personal information we hold about you.
  • Request corrections or updates to inaccurate information.
  • Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
  • Request the deletion of your personal information, subject to applicable legal obligations.

To exercise these rights, contact us at: [Insert Email Address]

7. Third-Party Links

Our website may include links to third-party websites (such as payment processors or social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “3-13-2025” at the top will be revised accordingly.
Continued use of the website after changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
Email: [Insert Email Address]
Address: [Insert Mailing Address]